Responsible gaming tools
Each player has access to various tools to maintain control over their activity. These features allow you to set personal parameters based on your budget and time management needs.
It is possible to adjust these limits directly from your personal account or by contacting support for dedicated assistance.
- Deposit limits to manage your spending.
- Loss limits to prevent exceeding your budget.
- Self-exclusion for an extended break.
- Cooling-off period or temporary break.
- Reality reminders to track the length of your sessions.
Minor protection and access
Access to Winaura services is strictly reserved for adults aged 18 years and over. Age verification is an essential step to ensure compliance with current regulatory requirements.
We recommend users to keep their login details secure and to use parental control software if minors share their internet access.
External support resources
If you feel you need additional support or have concerns about your gaming habits, specialised organisations are available to provide professional assistance.
The Gaming Commission and the Gaming Clinic are reliable references for obtaining impartial advice and support tailored to each situation.
FAQ
How can I set a deposit limit?
You can set your deposit limits via your account settings or by contacting customer support.
What should I do if I want to self-exclude?
Self-exclusion is available by contacting support. This measure allows you to suspend your access to the site for a set or indefinite period.
What is the minimum age to play?
The legal age required to access services provided by Winaura is 18 years.
How do I know if I'm playing excessively?
If gaming becomes a source of stress or impacts your daily life, we advise you to take a break and consult specialised help resources.
